I have just wasted about 45 minutes in a fruitless search for replacement battery pack for my battery power drill. The drill works fine, the batteries are beginning to get weak. Turns out P Pro is a B&Q supplier, but they do not supply batteries.
In "Island" the aboriginal Pacific islanders buy some outboard engines for their canoes. They were happy to go fast with no paddling, but when they ran out of petrol, the ignorant savages chucked the engine out, leaving them to rust under a coconut tree. Until an engineer got in touch and explained about refills.
As a culture, we are the ignorant savages, led by the nose by idiot manufacturers who sell us tools that we are forced to throw away when the batteries fail. All the embodied energy and materials in the item wasted.
We are living in a stacked deck.
Buy Makita power tools. They seem to be the one the tradesmen use.